Return & Refund Policy

YASWELL Return & Refund Policy

At YASWELL, we are committed to providing premium natural beauty and wellness products with the highest standards of quality and customer satisfaction.

Due to the nature of personal care products, we do not accept returns or exchanges for products that have been opened, used, or removed from their original packaging to ensure product safety, hygiene, and quality.

Eligible Returns

Returns are accepted only in the following situations:

• The product arrives damaged during delivery.
• The customer receives an incorrect product.
• The product has a verified manufacturing defect.

Return requests must be submitted within 7 days from the date of delivery.

Return Requirements

To be eligible for a return:

• The product must be unused and in its original sealed packaging.
• The product must be returned in the same condition as received.
• Customers must provide clear photos of the product and packaging showing the issue.

Non-Returnable Products

The following products cannot be returned:

• Products that have been opened or used.
• Products damaged due to misuse or improper storage.
• Products without the original packaging.

Refunds

After receiving and inspecting the returned product, YASWELL will notify the customer regarding the approval or rejection of the refund.

Approved refunds will be processed through the original payment method used for the order.

Customer Support

For any return requests or inquiries, please contact YASWELL customer support through the available contact channels on our website.